For the fact is, beyond him, the world does not know even one of his leaders!

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One of them is CFO Srinivas Vadlamani, who has been with the company since 1992. He is a strong proponent of corporate ethics, and one of his most critical contributions has been in restructuring Satyam to make it more transparent and stakeholder friendly. He has been at the helm of Satyam’s rights issue in 1995 as well as the overseas listing in 2001; and he takes care of corporate services, legal, finace and secretarial circles of Satyam. When we asked him about the impact of the slowdown in US, he commented, “Even as the US recession shows signs of a slowdown, it will still help Indian IT companies to leverage on the opportunities arising out of compulsive cost reduction and productive enhancement measures that the companies would need to adopt. We are also seeing the current environment providing us opportunities of transformational nature where the need is to deliver immediate near-term value to our customers. The pipe line of large deals for almost all major IT Indian companies has not dried up.” He highlights the importance of diversifying from the US market, specifying how Satyam now gets around 40% revenues from Europe, APAC, Middle East and South Africa. He adds that the company has “made considerable efforts to build niche consulting skills and competencies with acquisitions such as Knowledge Dynamics, Citisoft, Nitor Global Solutions and Bridge Strategy...” These have helped Satyam connect with some of its customer’s core business areas and secure lasting relationships.

Understanding a customer’s business is very critical and integral to the Satyam’s philosophy. That brings us to another very important knight in Satyam’s portfolio. S. V. Krishnan, head of Human Resources. Considered to be the oxygen pump for any organisation, the HR manager of Satyam is no different. Krishnan has an expansive over-three-decades long experience in the information technology domain spanning business development, programme management, operations management, project delivery and human resources development. Now one might ask how an HR guy with such a varied work history will be able to do justice to his HR profile. But one must not forget that to hire professionals who can understand clients best, you need to necessarily have as a diversified background as Krishnan to understand all the dynamics of the client’s business. That’s why Satyam has stressed on Krishnan as an important leader, who is leading his army of professionals in the right direction. In his own words, Krishnan reflects on Satyam’s unique diversified leadership, “At Satyam, we believe every associate is a leader, and is groomed/encouraged accordingly. Irrespective of nature of business, parametres for measurement are same all across, providing for a consistent experience throughout our organisation.”

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Source : IIPM Editorial, 2008

An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).

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